Ticketmaster UK said it detected malware in a customer support product hosted by an external supplier, and that some of the customers’ personal or payment data may have been accessed by an unknown third party.
Less than 5 percent of the global customer base is influenced, North American customers are not affected, in a statement.
The ticket sales company stated that the information captured includes name, address, e-mail address, phone number, payment details and Ticketmaster login information.
The company announced that it had disabled Inbenta Technologies’ customer support product on all its Ticketmaster websites after the June 23 infringement.
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